Privacy Policy

Last updated: August 27, 2025

At Pacific Luxe Creative, we value your trust and are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website, book our photography and branding services, or interact with us online.

Our site is powered by Shopify, ensuring secure transactions and compliance with global privacy regulations, including Australian Privacy Principles (APPs), GDPR, and CCPA.

Why Your Privacy Matters to Pacific Luxe Creative

As a creative studio based in Mount Lawley, WA, Australia, we work with clients locally and worldwide. Protecting your business and personal information is central to delivering a seamless experience when booking our branding, content creation, and photography services.

By using our website and services, you agree to the practices outlined in this Privacy Policy.

Personal Information We Collect

We may collect details that help us provide a smooth and customized service, including:

  • Contact details – name, phone number, email, address
  • Business details – company name, branding preferences, photography needs
  • Payment information – billing/shipping details, card/payment confirmations
  • Account information – usernames, preferences, and saved details
  • Usage data – browsing behavior, device type, IP address
  • Communication history – emails, messages, or inquiries with our team

How We Collect Your Data

Your personal data is collected through:

  • Direct interactions – when you book a discovery call, purchase services, or contact us
  • Automatic collection – cookies, analytics tools, and browsing patterns
  • Third-party integrations – Shopify, payment providers, and shipping services
  • Marketing channels – if you subscribe to our newsletter or interact with our ads

Learn more about our branding services and photography packages.

How We Use Your Information

Your information allows us to:

  1. Deliver and improve our photography & branding services
  2. Process secure transactions via Shopify
  3. Personalize your client experience
  4. Provide customer support and aftercare
  5. Share relevant updates, promotions, and offers (you can unsubscribe anytime)
  6. Protect against fraud, unauthorized access, or misuse

How We Share Data

We may share your information only when necessary, with:

  • Shopify (our trusted e-commerce partner)
  • Payment processors & IT providers (for secure transactions)
  • Marketing tools (to improve targeting & relevance)
  • Legal authorities (when required for compliance)

We never sell your personal data to third parties.

Your Rights (Australia, EU & Global Clients)

Depending on your location, you may have rights to:

  • Access the data we hold about you
  • Correct inaccuracies in your personal details
  • Request deletion of your personal information
  • Opt out of targeted advertising and marketing communications
  • Request a copy of your data (data portability)

Australian clients are also protected under the Privacy Act 1988 (Cth).

International Clients

We serve clients worldwide. If you are in the EU or UK, your data may be transferred outside your country but always with safeguards such as Standard Contractual Clauses (SCCs).

Data Security & Retention

We use secure hosting through Shopify and leading third-party providers. Data is stored only for as long as necessary to fulfill the purposes outlined here, comply with legal requirements, and improve your client experience.

Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our business, services, or compliance requirements. Please check back regularly for updates.

Contact Pacific Luxe Creative

If you have any questions about this Privacy Policy or wish to exercise your privacy rights, contact us at:

Pacific Luxe Creative


Email: admin@pacificluxecreative.com

Web: https://www.pacificluxecreative.com

Phone: +61 433333268

Address: 46 Second Avenue, Mount Lawley, WA, 6050, Australia